is a long-time pet industry professional committed to helping to educate pet parents about proper pet care of their family pets.

Joan is Vice President of Operations for Best Friends Pet Care, a role she has held since 2005. She joined Best Friends in 1994 when it had just 12 locations and helped build the company to its leadership position in the industry, with 42 centers nationwide and selected as the exclusive pet care provider for Walt Disney World® Resort.

Prior to joining Best Friends, she owned and operated The Pet Resort in Oklahoma City. Earlier, she was a Hospital Manager for Animal Medical Clinic, Edmond, Oklahoma.

She has been active in industry organizations over the years, including serving on the Board of the Pet Care Service Association (PCSA), as a member and President of the State Veterinary Medical Association Auxiliary, and as a member of the National Association of Women Business Owners

Joan and her husband, a veterinarian, share their home with two rescued pets: a Boxer mix named Clyde, and 22-year-old Bob Kitty.